Support Articles

We get this question alot. The answer is twofold: 1) To produce the color white on a dark garment, this is the obvious one! 2) To fill in the halftones on lighter images so that there is enough toner on the page to fully transfer to your garment or to pull...

This will let you know if you have a leak or clog  Select the "pump pressure" in the advanced menu.  Select (on cap) then the carriage will move to the center of the platen. Fill the cap of the target color with cleaning solution. If you find the cleaning solution is being...

In the advanced menu; Scroll to Version, press and hold UP>Down>Stop buttons without releasing them. This will get you into the advanced menu, it will say it at the top of the screen.  

With our replacement inks for the F2000 and F2100, you might come across a cartridge that is reading low or will not read at all. This happens with OEM chips also, but we do have a solution. We can send you a replacement chip and you can replace the wonky...

In DTG printing, crystallization refers to a specific type of issue that can occur when drying pretreatment. Unlike other stains that discolor the fabric itself, crystallization appears to be on top of the shirt and looks like table salt is sitting on it. These crystals don’t fade over time or come out...

Maintenance Guide for Ricoh Ri100 Read this manual carefully before you use the product and keep it handy for future reference. For safe and correct use, be sure to read Safety Information before using the machine.    Contents:  2. Notice 3. Maintenance Kit 4 Cleaning the Maintenance Unit 7. Cleaning...

Preparation: Loading the fabric in the tray:   For details, refer to User's Guide provided with the printer Ri 100.  You can shorten the processing time by putting a garment in the tray while preheating the finisher.  Press the [Power] key to turn on the power... Make sure the mode switching...

QUICK GUIDE This guide describes the basic printing procedures using the printer and this machine.  In the next pages, the procedures for each step and particular cautions are explained.  For safe and correct use, be sure to read Safety Information before using the machine.    Guide to components of the...

Image Problems Basic Check Points and Specifications Work Environment: Is there a problem at the printer location? Make sure that the printer is level. Place the printer in a location where it will not be subject to shaking or excessive force. Make sure the temperature and humidity are within the...

In this video, you will learn how to clean and maintain the Ricoh Ri100 garment printer and keep it running print after print.    Purchase a Ricoh Ri100 DTG Printer

In this video, you will learn how to check and clean the nozzles on the Ricoh Ri100 garment printer    Purchase a Ricoh Ri100 DTG Printer  

In this video, you will learn how to load the printed shirt into the dryer on the Ricoh Ri100 garment printer and finish up your printed design.    Purchase a Ricoh Ri100 DTG Printer    

In this video, you will learn how to load a design into the Ricoh Ri100 garment printer and start printing. Use either the included software or download the iPad app. it's so easy.     Purchase a Ricoh Ri100 DTG Printer  

In this video, you will learn how to smooth the wrinkles and flatten the fibers after hooping a shirt in the cassette and into the Ricoh Ri100 garment printer. Having the best surface ensures the best print.   Purchase a Ricoh Ri100 DTG Printer

In this video, you will learn how to load the T-shirt Cassette into the Ricoh Ri100 garment printer. The cassette takes the place of a standard platen on other garment printers.   Purchase a Ricoh Ri100 DTG Printer