Support Articles

Diagnosing Thread Pull Out's on your Embroidery Machine  The most common reason for thread pull outs on embroidery machines is improper tension. Look at the back of the design and you can determine this by the ratio of upper thread and bobbin thread showing in the back of the design....

Not necessarily. Hook timing is one of the last things to check when encountering a stitching problem. Other possibilities would be: Improper threading, the bobbin is low or has run out, or a lack of oil on either the sewing hook or the needle bars you want to make sure...

What Is the Best Thread to Use on My Embroidery Machine? Using high-quality embroidery thread is one of the easiest ways to improve stitch quality and reduce machine downtime. Poor-quality thread can lead to thread breaks, inconsistent tension, and unnecessary machine stoppages. While inexpensive thread may save money upfront, the...

In terms of needle size, this varies depending on the fabric and design. A good generic size needle would be a size 75/11 ball point. When more delicate fabrics or more intricate designs are being sewn, a 70/10 needle should be used. There are three types of needle points used...

What Could Cause Thread Not to Trim Consistently? If your embroidery machine trims thread intermittently or fails to trim on certain color changes, several factors may be affecting the trimming mechanism. Common Causes: Incorrect Threading If the machine is not threaded properly, the trimming system may not be able to...

What Causes Thread Breaks on an Embroidery Machine? Thread breaks are one of the most common embroidery machine issues and can be caused by improper tension, damaged components, or obstructions along the thread path. The first step in diagnosing the problem is determining whether the thread is breaking on one...

I am experiencing thread breaks on most of the needles...not all the time just enough to be annoying. I noticed that the thread is frayed after it is cut. I  have a 1501 SWF. Any ideas how I may correct this. Thanks!  Solution: You may want to check your hook...

Pre-tension Adjustment The pre-tension adjustment is located at the top of the embroidery machine.. 1. To ensure the pre-tension is adjusted properly, it is recommended that none of the brass threads are showing 2. Notice in the diagram the two pre-tension adjustments. #1 has a couple of threads showing, while...

HoopMaster Is a Unique Hooping Device for the Embroidery Industry. Midwest Products has created a hooping system which is simple in design and built to withstand the punishment of a commercial embroidery environment. Even the most inexperienced employee will find it easy to use. HoopMaster will have new employees hooping...

Threads not trimmed Remove your needle plate to be able to fully inspect the knives. Under theneedle plate you will find a silver articulation knife and a black knife thathas SWF engraved on it. Look at the leading edge of the black knife and inspectit for any burrs or nics....

The directions that come with your tension gauge tell you totest with the thread through the eye of the needle. I do knowthat lower, and more accurate readings will be obtained withthe thread NOT going thru the eye. Needle eyes can havedifferent sizes and even shape, dependant upon the size,brand,...

Problem:Needle was coming unthreaded at the beginning of every letter. (Oddly,designs stitched perfectly, larger fonts stitched perfectly, only thesmaller fonts would come unthreaded at the beginning of each letter) Solution:Go to Settings > Machine Parameter Setting > After trimming inchingspeed needs to be set at 5 (mine was set at...

1. Machine will do a single running stitch around the area for the fabric and stop. 2. Place your fabric covering the outlined area. 3. Machine will do a double outline around the area and stop. 4. Trim away the excess fabric close to stitching with applique scissors. 5. Machine...

Embroidery Placement Chart Item Location Clothing Polo 7"-9" down from left shoulder seam centered between placket and side seam or 3"-5" from center T-Shirts 7"-9" down from left shoulder seam centered between placket and side seam or 3"-5" from center Pockets ½" down from top centered between side seams Oxford...

The wiper or Upper thread Hook comes down and gets stuck on the Presser foot. You need to make sure that the Upper Thread Hook is not bent . If it's OK then take a look at the thread holder ( the bracket behind the needles with velcro attached )....