Support Articles

What are ERRORS 101 AND 102 (Main Board and Overload) and how to resolve it. Reasons and Solutions: A. The most common occurrences of these errors are caused by having thread caught in the hook area, commonly referred to as a "Bird's Nest". Turn off the machine and remove the...

How do I FLOAT to a specific stitch in a design in the standard control panel? Load design as normal. You must have at least one stitch sewn in the design for the float command to work. If you have sewn at least one stitch go to #8, if not...

Question: How do I float to a specific stitch in a design? Using the LCD Controller: Load design as normal. You must have at least one stitch sewn in the design for the float command to work. If you have sewn at least one stitch go to # 8, if...

I am experiencing thread breaks on most of the needles...not all the time just enough to be annoying. I noticed that the thread is frayed after it is cut. I have a 1501 SWF. Any ideas how I may correct this.I am experiencing thread breaks on most of the needles...not...

Question: How do I load a design? Answer: Using the STANDARD Controller: Insert the design disk into the floppy disk drive Press the EMB.CALL button Press the DOWN button to access the FDD CALL command Press the SET button The machine will display all of designs located on the floppy...

How do I ROTATE my design in the standard control panel? Load the design as normal. Press the SETTING button. Press the DOWN button on the LCD menu indication screen twice to access the ANGLE command. Press the SET button. Change the setting by typing in the desired angle; i.e....

How do I put in my needles (colors for design) in the standard control panel? Go to 2. NEEDLE SETTING Press the SETTING button. Input needle number using number keys. Press the SET button. Press the SET button.

How do you fix a birds nest? A bird's nest occurs when thread becomes tangled underneath the fabric or needle plate, creating a buildup of thread that can lead to poor stitch quality, thread breaks, and machine stoppages. Steps: 1) Remove the excess thread from underneath the needle plate. To do this, you will...

How to Diagnose the Cause of Thread Breaks Thread breaks are one of the most common issues encountered during embroidery. While occasional breaks can happen, frequent thread breaks usually indicate an underlying issue that should be addressed. Common Areas to Check When diagnosing thread breaks, start with the basics: Verify...

How to Install an SWF Embroidery Machine Insert the new diskette in the disk drive. While holding down the Low, Medium, High pantograph speed button, turn on the machine. This will cause the machine to read the disk drive and load the program you are about to utilize. When the...

40 Embroidery maintenance and repair Facts 1. Clean under the needle plate once a week.2. Oil the hook every four hours of continuous sewing.3. If your thread breaks or shreds change that needle.4. Needles in backwards will not sew.5. Hook timing rarely changes, check it before you change it!6. Reciprocators...

What Do I Do When the Bobbin Is Showing and Not Centered? If the bobbin thread is visible on the top side of your embroidery design and appears off-center, the issue may be caused by the positioning finger not being properly aligned with the sewing hook. The positioning finger helps...

What Causes Bird Nesting on an Embroidery Machine? Bird nesting occurs when thread becomes tangled underneath the fabric or needle plate, creating a buildup of thread that can lead to poor stitch quality, thread breaks, and machine stoppages. Common Causes of Bird Nesting Unbalanced Thread Tension Improper thread tension is...

How Much Bobbin Thread Should Be Showing on the Back of the Fabric? A properly balanced embroidery stitch will typically show approximately two-thirds upper thread and one-third bobbin thread on the back of the fabric. This serves as a general guideline for evaluating stitch quality and thread tension. However, this...

How Do I Tell If My Tension Is Correct? Proper thread tension is essential for producing clean, professional embroidery. Fortunately, one of the easiest ways to evaluate tension is by examining the finished stitches. Check the Top Side of the Fabric Start by looking at the top of the embroidery...

Damage to the Rotary Hook If there is any damage to the Rotary Hook, the thread will break on every needle. You will need to visually examine the hook for any damage. 1. Turn the Rotary Hook so that you can see the top part of the hook. If you...