Support Articles

A -  ANGLE Editing function to rotate the pattern in a counterclockwise direction. Angle can be programmed in 1 degree increments up to 359. APPLIQUÉ Decoration or trimming cut from one piece of fabric and stitched to another, usually with a satin stitch around the edge. Adds dimension and/or texture...

How to Adjust Bobbin Tension Proper bobbin tension is essential for balanced stitches and consistent embroidery quality. Follow these steps to verify and adjust your bobbin tension. Step 1: Insert the Bobbin Correctly Hold the bobbin in your hand and pull 2–3 inches of thread from the spool. Ensure the...

Main Adjustment The Main Tension adjustment is located at the top of the embroidery machine, under the pre-tension adjustment. Please see Figure X above. 1. To ensure the main tension is adjusted properly, it is recommended that 3 to 4 of the brass threads are showing (inside the main tension...

Reasons and Solutions There are several things to check after a hoop has been hit. 1. Check the needle. If your needle is stuck in the hoop, then rotate the timing wheel backwards to remove the needle. If the needle is broken, then you will need to replace it, but...

There is no set schedule for changing needles. Applications for embroidery machines are very broad, making set time schedules for needle changing difficult. Also, sewing speeds on embroidery machines are relatively low compared to other sewing machines, reducing the need for routine changing. The best indication of when to change...

Inspect the needle, and ensure that it is inserted onto the needle bar correctly. There are two things to look for.   1) that the eye of the needle is not facing to the left at all, you can have it facing straight on and slightly right but never left....

1. Change the needle. 2. There are 3 needle plates, one is for tubular frames, one is for caps, one is for border frames/table. If you use the wrong needle plate for the job you may get looping.  3. The relationship between the upper tension and the main tension is...

EMBROIDERY PLACEMENT- SWEATSHIRT/SWEATERS Needle: #75/11 NP Backing: Cutaway, Water soluble topping optional. Sweatshirts are knit fabrics and require a stabilizing backing like cutaway.  If a white garment is being sewn a sheer cutaway is recommended as it leaves no halo affect behind the light colored garment after the backing is...

EMBROIDERY PLACEMENT- SHEETS / PILLOW CASES Needle: #75/11 NP Backing: 1 or 2 sheets Tearaway Thin woven sheeting material will require Tearaway backing to give added strength during embroidery.  PLACEMENT CHART POSITION INSIDE BAND  ABOVE BAND SHEET  Centered left to right inside band  Centered 4” above band PILLOW CASE  Centered...

Polo Shirts- Placement Needle: #75/11 BP Backing: Cutaway, Water soluble topping optional. Polo shirts are knit fabric and require a stabilizing backing like cutaway. If a white garment is being sewn a sheer cutaway is recommended as it leaves no halo affect behind the light colored garment after the backing...

EMBROIDERY PLACEMENT- JACKET Needle: #75/11 NP, (80/12NP for wool) Backing:         Denim: Tearaway, Solvy optional         Satin/Nylon: Tearaway         Windbreaker: 2 Tearaway, (criss crossed)         Wool Varsity: Tearaway optional, Solvy optional PLACEMENT CHART POSITION MEN WOMEN CHILDREN Left chest S,M,L 8” down from left shoulder and 4” right of the...

EMBROIDERY PLACEMENT- CAPS Needle: #75/11 NP Backing: Cap backing, optional Caps without a built-in backing will require a stabilizing backing like Cap Tearaway backing. This gives the cap added strength and rigidity during the embroidery process.  Solvy topping is recommended if a detailed design is being sewn or if it...

EMBROIDERY PLACEMENT-BRIEF CASE / TOTE BAG Needle: #75/11-80/12 NP Backing: Tearaway optional Medium to heavy weight canvas and nylon does not require backing.  A lighter weight cotton or nylon tote bag may require a layer of Tearaway backing. PLACEMENT CHART BAG: POSITION BRIEFCASE 3”-4” down from zipper closure and centered...

EMBROIDERY PLACEMENT- BLANKETS:  BABY, POLAR FLEECE, THROW, STADIUM BLANKET Needle: #75/11 NP Backing: Tearaway, Water soluble topping Blankets normally have a good amount of stretch, but because they are a reversible item Tearaway backing and Solvy topping should be used instead of a cutaway backing. Framing the item upside down...

Needle: #75/11-80/12 NP Backing: Water soluble topping, Tearaway optional Medium to heavy weight towels do not require backing.  Lighter weight terry cloth (ie: terry kitchen towels, cotton tea towels and sport towels) will require a layer of Tearaway backing.  Water soluble topping is recommended on all napped or looped fabrics....

ITEM  POSITION BACKING/ TOPPING NEEDLE Apron Center bib, 4" down from top edge 1T 75/11 Bib Centered 1T, S (Opt) 75/11 Blanket 9"-11" down from corner, sewn on angle 1T, S 75/11 Blouse 1" toward button hole (from center fold),1/4" above top stitching 1T, S (Opt) 70/10 (SILK USE BP)...