Support Articles

THE NEEDLE CASE TRIES TO RUN OFF TO ONE SIDE OR THE OTHER WITHOUT CONTROL OR INDICATION OF A COLOR CHANGE: Check the Logic 5 Volts for proper setting. Refer to the Technical Manual. Make sure the Color Change PCB is pushed all of the way down on it's 4-mounting...

THE PANTOGRAPH UNLOCKS IN MID-SEW: Check to see if the garment has caught any part of the chassis, causing a stoppage. Any restrictive movement of the X or Y Axis will cause the Pantograph or the X Carriage to UNLOCK as if the motors are turned off. This is a...

THE PANTOGRAPH WILL NOT MOVE WHEN SETTING HOME: Check the Logic 5 volts as previously noted on page #1. Try reconfiguring the EMC 10 which may help delete error's that may be in the CPU's buffer. The 24 Volt side of the Power Supply may be non-functional. Check for 24...

THE COLORED THREAD PULLS OUT OF THE NEEDLE AFTER A TRIM CAUSING A THREAD BREAK: This error is caused by all of the information mentioned in the section before. Use the suggested tips to try to solve this problem. Check the Under Thread Presser as seen in the Technical Manual....

THE X OR Y AXIS OR BOTH WILL NOT MOVE WHEN TRYING TO SET HOME: Try powering the machine off, wait 20 seconds, and power on again. Try setting home again. Reseat the CPU & 4 Axis PCBs as outlined in the Technical Manual where it shows how to replace...

THREAD BREAKS: Needle Depth and Hook Timing should be checked first. Refer to Operation Manual for instructions how, and the specific settings to use. Replace the needles if they have not been changed recently. Constant use will dull the needle tips and needle eyes have been known to form burrs....

TRIMMER NOT HOME: Check under the needle plate for thread build up, as it can stop the Movable Knife from moving to the Home Position. Remove the excess if it is present. Check the Under Thread Presser as seen in the Technical Manual (Trimmer Option Section) Use the section in...

TRIMMER SYSTEM NOT TRIMMING THREAD (TOP OR BOBBIN): Check the Technical Manual to determine what part of the Trimmer System is causing the error. (Trimmer Option Section) Inadequate or too tight Thread Tensions can cause the trimmer system not to cut thread correctly. If the thread tension is too loose,...

WIDE ANGLE CAP FRAME (WACF): Cap Frame is binding, moving forward, back or side to side. Make sure Cap Supports or "Wings" are extended out far enough to allow for smooth movement. NOTE: There are new "Small Cap Supports" that come in a kit with part number 10868. They will...

Computer Driver Sequence Video - GH Audio - SCRZ Modem - 9C9 Nic - Z95

Many times, nothing other than a broken needle or bent presser foot results from hitting the hoop. If this happens, simply replace the needle, and straighten out the presser foot and continue. If sewing problems continue after this, more serious damage such as a broken needle bar driver may have...

The information in this article applies to the following machine models: Barudan Multi-head machines, generally 12 heads or more SUMMARY Many larger Barudan embroidery machines, typically 12 or more heads, are supplied with 3 phase transformers. These provide the smoothest power to the machine, and are more efficient. Customers purchasing...

Proper Lubrication will help your machine last a long time and avoid costly repairs. We've removed covers in some of the photographs to help show where to oil. We suggest that you may want to do the same- remove the cover to be sure that you're oiling the proper place....

The information in this article applies to the following machine models: Barudan B2000 Single head Zig-Zag Embroidery machines Meistergram models Single head Zig-Zag Embroidery machines SUMMARY This page provides a list of all fuses used in the Zig-Zag machines produced under the Meistergram and Barudan Labels.  Fuses provide electrical protection...

On the name plate there is a serial number. For American built machines, the first two digits of the serial number represent the year the machine was manufactured. The last digit, if it is a letter, represents the month in which the machine was manufactured. The letters A-M are used...

For machines with 9 needles or less: There are three tensioners for the top thread: The upper, center, and the lower (or rotary) tensioner. Most adjustments are done with the upper and/or center tensioners. The general rule is; what you do to the upper, you should do to the center,...