Support Articles

Adjusting the Platen Height Under the Platen 1 Platen Fixing Lever Fixes the Platen Tighten/Loosen this lever to install/uninstall the Platen and to adjust the Platen height. Move the Platen Height Adjustment Lever(2) to the A position in the right image and loosen the Platen Fixing Lever (1). When you...

Print Head Firing Adjustment (CMYK) 1. Click on PC start button. Select programs or all programs. 2. Select the Brother GT-3 Tools and click on GT- Maintenance. 3. Select the correct GT model #. Under the GT-3 Maintenance menu, select "firing adjustment" then click next. 4. Select 1200x 1200dpi color...

Install Print Heads 1. Remove the print heads from the box in the accessory kit. 2. Prepare an anti-static wristband, and ground yourself by attaching the end to the machine (metal portion). 3. Turn on the GT-3. 4. On the control panel, press the Up/Down Button and select maintenance, press...

Installation of the Flushing Plate, Sponge and Felt 1. View the parts a)Flushing Plate b)Flushing Felt c) Flushing Sponge   2. Installation of the pieces, Insert the felt into the flushing plate. 3. Install the assembled flushing plate into the machine. Note: Make sure to wear gloves.

Install the Waste Tank 1. Remove the waste tank from the accessory kit. 2. Place the waste tank in the holder on the GT stand. 3. Place the waste tube in the tank, (remember to cut the tube in accordance with the tank). 4. Make sure there are no kinks...

Confirm Nozzle Check Pattern CMYK 1. Make sure the platen height is set to the “A” position. 2. Place a piece of paper in the right-hand corner of the platen making sure it is flat (not curled) on the platen. 3. Scroll down on the panel and locate test print,...

Cleaning (Caps, Wiper Blades and Print Heads) The Wiper Cleaner needs to be replaced regularly. Keep the Print Head Cap and Wiper Blade clean when replacing the Wiper Cleaner. If not, the waste ink may drop on a T-shirt in printing or misfiring may not be easily improved. 1. Select...

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This is an error code for "DEBUG". There are many things that can cause this happen. Anything from a memory overload to faulty soldering on the main board. If your machine has been running then faulty soldering is most likely not the cause.  Power OFF the entire system (Epson, main...

When you get this error on your Anajet Mpower garment printer it can be really confusing. Sometimes it's as easy as turning your machine off and on. mPowers are known to have some weird electrical issues. Your other option is to re-calibrate your print heads. Follow the prompts from this...

The F2100 is not a whole lot faster than the F2000. Quality is the same. It's hard to say upgrading will be worth it, however, if this is your first garment printer, it's definitely an upgrade from the older F2000

For all Brother GT-361 and GT-381 Garment Printers Why buy an expensive Brother Maintenance Cartridge when you can just change the filter and be good to go. This filter is an Acro 25 LCF HDC II 10 um Filter that is used in your current maintenance cartridge. Just open up...

Step 1 of 5: Profile selection: Choose the correct profile. The correct printer you are using with the correct paper and click the “select” button on the bottom right of the screen. For example) Laser-Dark (No-Cut) LowTemp Pro8432WT Step 2 of 5: Job Selection Click the “Load File” bottom on...

6-1-4. Replacing the Needles The Needle can be replaced for every color. The following procedure shows the example of replacing the Needle for "Cyan.” The procedure is the same for other colors.   (1) Make sure GT-541 is not in the middle of any operation. (2) Press the OK Button...

Checking cracks inside the Tube (1) Set a T-shirt or a sheet of A3 or regal-sized paper in the center of the Platen. * When you have set a sheet of paper, lower the Platen to the “C” position to prevent the curled edge of paper from touching the Print...

Replacing Control Box When the PCB's inside is replaced, use GTService Tool to readjust firmware controls. Prepare a voltmeter (tester) and a thermometer and refer to the pages concerned.   (1) Remove Power code (2) Remove Operation Panel      Remove 4 Screws at both sides. Unscrew the Print SW...